Terms of delivery
In general, deliveries are being made within three working days from a customer order, however, not later than 15 working days from the date of an order. If, due to the unavailability of an article, La Hanoudière is forced back away from an order, customer shall be informed immediately.
La Hanoudière reserves the right to offer and sale products as part of a so called “pre-sale”. In case of such pre-sale payment of articles shall be made as part of the order process while the respective article is delivered some time later. Shortly before delivery, the exact date of delivery is indicated. By ordering a pre-sold product and by effecting payment, customers secure their right to acquire a product. In this case customer will be informed about the anticipated delivery date and alternative delivery conditions (if any) subject to an electronic order acceptance notice (per E-Mail).
Deliveries are made to the address indicated by customers while registering for the webshop and / or placing an order. Any costs resulting from incorrect, incomplete or misleading information shall be at customer’s expense.
Postage and delivery costs shall be included in the sale price of the products.
In any case if you need assistance or have any questions, feel free to contact us:
SARL La Hanoudière
899, route de la Hanoudière
14140 Livarot-Pays d’auge
TVA FR 4685 33 23 335